SaaStr

NOVEMBER 25, 2022

They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. How Atlassian does business .

Scale 225

Scale Scaling Marketplace as a Service Entrepreneurship 225

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. This innovative software tool is a proven and tested customer engagement booster. Once the value proposition goes through, the chance of upselling skyrockets. 1 Intercom.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Finding the right skillset. Sometimes, it’s by looking for people who don’t have traditional CSM experience.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

MAY 29, 2020

Christine Trodella: We’re very different businesses. Facebook is an ads revenue driven business and this is a very different business model, being a SaaS company within Facebook. I mean, there are a lot of just internal processes and operations, business operations, that we have to build from scratch.

Scale 228

Scale Sales Recruiting Pricing Leadership 228