SaaSOptics

MAY 19, 2022

Not only is it important to consider the efficacy of your strategy, but the cost of acquiring a customer as well. Keeping your customer acquisition costs low ensures that you’ll have greater profit margins, which can then be re-invested into your business and employees. Customer Lifetime Value ( CLV ).

Acquisition 59

Acquisition Scale Strategy Software Review 59

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

Valuize Consulting

JUNE 9, 2022

The goal of your Customer Success Operations function is to improve the efficiency of your team, tools and processes to ensure maximum net dollar retention. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI. The primary goal of CS Operations leadership is efficiency.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

User Pilot

JANUARY 30, 2023

In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. They're important for software development to get early feedback, but they usually don't stick around. They include: Innovators.

Technical Review 87

Technical Review Software Review Underperforming Technical Team Education 87