Remove Branding Remove Company Culture Remove Payment Solutions Remove Underperforming Technical Team
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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Write down your principles (like your mission statement) and use it very early for guiding culture and decision making. Our team is in Room 111.

Scale 159
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Our team is in Room 111. They were self taught developers. Dare I say SaaS. Your registration.

Scale 121
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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Second, why does Krish believe it is one of the most important things any company must do?

Scale 134
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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

A couple of them our team did. This is so trIue because I'm currently working at a call center and feel trapped, emotionally unstable, weak , I'm driving myself crazy and I don't want to talk to anyone. I now work internal tech support for a logistics company and love my job now and feel like a new man not tied to the phone.

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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

398: Rob Gonzalez is the Co-Founder & CMO @ Salsify, empowering brand manufacturers to deliver the product experiences consumers demand at every point in their buying journey. I was working on a startup that was an early mobile payment platform. And there’s a lot of benefit to running a software as a service, in general.

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How to Acquire a $400B World-Class Company by WePay (Video + Transcript)

SaaStr

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley.

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The Rules You Can Break, The Ones You Can’t With Tradeshift (Video + Transcript)

SaaStr

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Join this discussion to learn how to maximize efficiency within your company. But invoicing happens to be connected to something really, really important, which is payments. ” No.

Payments 102