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12 Best Digital Adoption Platforms for SaaS Companies in 2023

User Pilot

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. What is a digital adoption platform? Book the demo!

SaaS 98
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We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)

User Pilot

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

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The Essential Driver Behind Product Adoption, Retention and Growth

OpenView Labs

Editor’s Note: This article was first published on Userlane’s blog here. . A successful SaaS business model that leads to product adoption revolves around three basic principles: value, retention and advocacy. Providing customers with value is the initial trigger of product adoption.

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What's up, Slack attack?

ProfitWell

Learning from the leaders with Userlane. Userlane—the navigation system for software— releases a list on its blog of the 10 Must-See Videos on SaaS Growth (and our very own Patrick Campbell makes the list with his SaasStock talk on the Lessons Learned from 3,000 SaaS Companies). For the investors and advisors out there, read on.

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How to Create a Great User Onboarding Experience That Leads to Product Adoption and Customer Success

ChurnZero

This is a guest blog post by Andy Mura, the Head of Marketing at Userlane. Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through.

Scale 75
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WalkMe vs Userlane – Which Is Better for Interactive User Guides?

User Pilot

Which tool is superior for creating interactive user guides – WalkMe or Userlane? TL;DR Interactive user guides utilize diverse UX patterns to educate customers on how to use your product more efficiently. These guides can be categorized into two types: product tours and interactive manuals.

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Whatfix vs Userlane – Which is Better for Interactive User Guides?

User Pilot

Which is the best tool for creating interactive user guides – Whatfix, Userlane, or another in-app onboarding tool ? TL;DR To educate customers on your product, an interactive user guide is ideal. The latter uses different UX patterns to effectively guide users on how your product works.