Baremetrics

APRIL 1, 2021

In reality, the only reason a business will choose Shopify Payments is that they're already using Shopify to process their eCommerce sales in a seamless checkout experience. Shopify) so that you don't have to worry about hiring developers or designing your storefront. Stripe) with an eCommerce platform (i.e.,

Payment Methods 98

Payment Methods Payment Services Merchant Services SaaS Payments 98

ChurnZero

MARCH 12, 2021

Ideally, the sales rep who closes the deal introduces you (the CSM) to their buyer. You start having a conversation at or slightly before the point of sale. Q: Should the sales team, onboarding team, or Customer Success Manager negotiate and upsell? This comes from me being a sales rep in the past.

Sales Hiring 59

Sales Hiring Churn Onboarding Pricing 59

SaaStr

NOVEMBER 19, 2019

In fact, we were below benchmarks for SaaS companies. Then I went over to the sales department. The demo is the sale and we close everybody in month. I would’ve had to hire IT staff to deal with hardware. The first thing you bring in your playbook on sales. We schedule a demo in the same day.

Scale 166

Scale SMB VP of Engineering Leadership 166