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The Ultimate Guide to SaaS Product Management

OpenView Labs

It is critical to align these two customer-facing teams to understand user needs and drive growth proactively. Check out this article, which summarizes the four key insights of the 2017 Benchmarking Report for Customer Success and Product Management Alignment. Scaling Product Management at SendGrid: Part 1 – Growing the Team.

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It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Individual employees no longer have patience for bad (or, let’s face it, even mediocre) user experiences. Messaging needs to speak to the end user, not just the executive buyer.

Scale 70
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article thumbnail

It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Individual employees no longer have patience for bad (or, let’s face it, even mediocre) user experiences. Messaging needs to speak to the end user, not just the executive buyer.

Scale 51
article thumbnail

It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Individual employees no longer have patience for bad (or, let’s face it, even mediocre) user experiences. Messaging needs to speak to the end user, not just the executive buyer.

Scale 40