Remove Benchmarks Remove Customer Success Remove SaaS Payments Remove Underperforming Technical Team
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Navigating Your SaaS Transition: 5 Insights From Stardock’s Experience With FastSpring

FastSpring

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Are you looking for a merchant of record that will partner with you to grow your SaaS business?

Payments 158
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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part one, we cover benchmarks and common churn formulas. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Table of Contents.

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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. It’s Customer Success for us. Customer Relationship Management (CRM) Software.

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Churn is the Quiet SaaS Killer

Sales Enablement, SaaS and Growth

Retention truly is the foundation of growth for software as a service (SaaS) companies, but oftentimes, it is overlooked and undervalued. High SaaS churn is a corollary of poor retention - but it can creep up unannounced, and rather than deal a single fatal blow, it causes death by a thousand small cuts.

Churn 152
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Top 15 Digital Analytics Tools For SaaS Companies in 2024

User Pilot

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

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Top 15 Digital Analytics Tools For SaaS Companies in 2024

User Pilot

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

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Top 15 Digital Analytics Tools For SaaS Companies in 2024

User Pilot

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.