SaaStr

MARCH 26, 2024

It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Q: Do You Think This AI Trend Will Impact Funding? Is SaaS dead right now?

AI 221

AI Pricing Artificial Intelligence Scale 221

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Ad tech and our B2C peers have been able to precisely profile and engage consumers for years. We've Spotted the trends, tactics & techniques from sitting deep in the data layer of scaling SaaS teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77