Remove B2B Remove Leadership Remove Operational efficiency. Remove Software Development
article thumbnail

The Why, What & How Of Hiring A Transformational Customer Success Operations Leader

Valuize Consulting

Are You Missing The Mark On CS Operations? If you’re a CCO or CRO at a B2B technology company, ask yourself these 3 critical questions: Is your existing Customer Success management team struggling to keep up with your customer’s needs and your business goals? The Business Impact Of Senior Customer Success Operations Leadership.

article thumbnail

The Beginner’s Guide to Product Operations

SmartKarrot

Ops brings a more technical perspective to product delivery, focusing on Lean methodologies or Agile software development practices. Through its early involvement in the development process, Ops ensures high-quality products are delivered ahead of market demand. An organization’s success depends on its product operations.

Scale 10
article thumbnail

Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

An experience that is well aligned with your product: has the candidate been working in B2B vs B2C? This is an exercise that should be done with input/feedback of the leadership team. Here is a non-exhaustive list of things to look out for: A good level of compatibility with your product philosophy: where do you get feature ideas from?