Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. The Cambridge Analytica scandal showed just how vulnerable these platforms are to being misused by bad actors.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

FastSpring

NOVEMBER 9, 2023

It is the largest in-person event in the country—2,000+ attendees, 800+ companies, and 100+ speakers—along with features such as Betakit Keynote Stage, AWS Pitchfest, Workspaces Tradeshow. Our platform includes branded localized checkout, subscription management, and so much more. Schedule a demo now or at SaaS North in person!

Merchant Services 153

Merchant Services SaaS Payments Payment Methods Payment Services 153

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Instead you should focus on Natural Rate of Growth (NRG) to determine the percentage of recurring organic revenue. This metric is a strong future revenue indicator. Best For: Online Payment Processing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

ProfitWell

MAY 15, 2020

If you haven’t transitioned to SaaS yet, I promise moving to a cloud-based computing system sounds more complicated than it actually is. First, to nip any confusion in the bud, SaaS stands for “software as a service.” Simply, any company that sells software via a central, cloud-based system can be considered SaaS.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. The product is hosted by the vendor or a 3 rd party (like AWS).

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

ProfitWell

NOVEMBER 5, 2019

An automatic subscription renewal charge for a subscription you’re no longer using or that you don't even remember signing up for. Even worse, you go to cancel your subscription, only to discover it's nearly impossible. What is a subscription renewal? Shipping the product to customers (for ecommerce subscriptions).

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

Casey Accidental

DECEMBER 11, 2023

Format changes are usually only required around platform shifts already occurring or platform shifts a larger company is trying to drive. This is creating a new value proposition for your existing audience so that you can acquire, retain, and/or monetize them better. I have written more about platforms here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

MARCH 31, 2022

And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors. And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5

Scale 200

Scale Marketplace as a Service Cloud SaaS Payments 200

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. How do we help our people?”

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

OPEXEngine

JANUARY 11, 2022

There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. Many times, a customer can just use a credit card to start using a vendor’s solution. These contracts are very common in ‘revenue share’ models (i.e.,

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

SaaStr

APRIL 30, 2022

Average Revenue per Customer. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising.

SaaS Payments 236

SaaS Payments Metrics Payment Methods Scale 236

How To Buy Saas

OCTOBER 11, 2023

How to choose the one best suited for your business? Amazon Simple Email Service (SES) is a cloud-based email marketing service that can be integrated into any application for bulk email automation. However, it ensures fast delivery for all the subscription plans. It uses a pay-per-use system. What is Amazon SES?

Technical Review 52

Technical Review Software Review Payment Methods Systems Review 52

OpenView Labs

JANUARY 29, 2020

Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Not satisfied with reaching $1 billion in annual revenue, Atlassian furthered its commitment to product led growth by jumping on the freemium bandwagon. Freemium benchmarks.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

All that Saas

JUNE 22, 2021

In this Ayoa review, we will look at OpenGenius’s powerful mind mapping and online collaboration platform. It is a powerful and compact platform – Ayoa acts as a one-stop-shop whiteboard solution, allowing teams to work together to create ideas and achieve their goals. RRP) by author & CEO, Chris Griffiths.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

Baremetrics

DECEMBER 7, 2023

The reason for the error is often very simple – their bookkeeper lumps all expenses from Amazon under hosting (or worse, software). Adwords, on the other hand, is a driver for your business, and grouping it with other expenses will make it impossible to accurately project your future revenue using advertising as a driver for growth.

Banking 52

Banking Outsourcing Services SaaS Payments SaaS 52

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

ProfitWell

DECEMBER 19, 2019

In the past decade, there’s been a fundamental shift in how companies do business online, and many customers still don’t trust or understand the changes that have occurred. Building credibility as a cloud-based business is harder than ever. What is SaaS security? Application and software. Let’s dive in! Infrastructure.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

OPEXEngine

DECEMBER 15, 2020

Churn is the enemy of subscription-based businesses; it measures the rate at which your hard-won customers cancel their subscription to your service. Left unchecked, what seems like a relatively low customer churn rate month-on-month can quickly escalate into a crippling annual churn rate that your business can’t sustain.

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

OpenView Labs

FEBRUARY 11, 2021

It documents the business your product is building, y et it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight.” ” It’s natural to go to payments per user or even user logins, but they rarely indicate user engagement. Now, for each segment, isolate its revenue and COGS.

Scale 52

Scale Payment Methods Payment Services Systems Review 52