To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. At Upscope we're researching what sort of services employees at call centers might want and to understand that we need the real unspoken truth. What can we learn from this?
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