Intercom, Inc.

AUGUST 30, 2022

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). Can we easily onboard new employees or teams as our numbers grow? How much training will this tool require for onboarding and maintenance? Questions to ask.

Scale 163

Scale Payment Services Startup AWS 163

OpenView Labs

FEBRUARY 3, 2022

AWS and other infrastructure providers have been using UBP for nearly a decade. To improve net dollar retention, examine just how you’ve designed your product packages, pricing model , customer onboarding, and sales compensation. In turn, these headcount costs can go directly towards building and selling the product. .

Headcount 73

Headcount SaaS Compensation Acquisition 73

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. How the hell does that happen? I was offered a job as Buildium’s first full-time marketing hire, pulling in a cool $38,400 annually.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145