[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact
ChurnZero
SEPTEMBER 30, 2021
For example, I think of AWS. That will require more of a high-touch experience with more of the white-glove CSM. Whenever the VP of Sales came to a meeting about numbers and data and metrics, whatever reporting, he never showed up without his sales operations. I never had that person. Somehow, Sales always looked better.
52 
Let's personalize your content