Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. Unlocking a new business model.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. Think of the business model behind being an independent board member.

Underperforming Technical Team 244

Underperforming Technical Team Sales Hiring AWS Business Model 244

Casey Accidental

DECEMBER 11, 2023

Besides building a growth model and forecasting your growth from it, which I absolutely recommend you should do, what are the factors that contribute to how quickly you need to be investing in that second product after the first product finds product/market fit? B2B requires suite expansion. Why does B2B require suite expansion?

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

AUGUST 22, 2020

Aaron Levie: I think what’s happening is, is companies are realizing that the really big sort of flip the business model on its head project and we’re going to go and do a distributed ledger technology and all this, that’s going to have to get punted because we’re in core survival mode right now.

Sales Recruiting 150

Sales Recruiting Cloud CTO Hire Scale 150

OpenView Labs

JUNE 4, 2019

Both disruptions radically redefined content platforms, business models, and customer habits. These models used vacuum tubes and offered excellent sound quality, but they were inefficient, clunky, and expensive. They were cheap, small, and portable … but the sound quality was awful. Smartphones. Retail medical clinics.

Innovation 71

Innovation Technical Review Travel Business Model 71

SaaStr

JULY 10, 2020

Get back into experimentation mode with our business model, with our pricing, to really think about not just how we can shrink costs, but inflect growth on the top line so we could ultimately control our own destiny, which is in fact what we did. So we spent a lot of time there. Some of you know this, but some of you don’t.

Scale 195

Scale Sales Hiring Pricing Sales Recruiting 195