Remove Airlines Remove Customer Support Remove Payment Features Remove Payment Methods
article thumbnail

29 Latin American SaaS Superstars

SaaStock

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers.

article thumbnail

Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

Intercom, Inc.

Acknowledge what the customer is saying and be as personal and specific as you can. The writer should be confident that their readers can understand and use the language, especially in delicate situations where the customer may already be upset. It’s an error and maybe has cost me double payment. Use plain language.