Andreessen Horowitz
MARCH 21, 2024
Generative AI took the consumer landscape by storm in 2023, reaching over a billion dollars of consumer spend 1 in record time. Over the past couple months, we’ve spoken with dozens of Fortune 500 and top enterprise leaders , 2 and surveyed 70 more, to understand how they’re using, buying, and budgeting for generative AI.
Navint
AUGUST 26, 2019
Apttus built their applications on the Microsoft Azure platform with the goal of opening new markets, specifically with Microsoft Dynamics CRM. This investment included adding capabilities to support recurring revenue requirements such as contract prorations and support for consumption/usage-based models. Fast-forward to Fall 2018.
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OPEXEngine
FEBRUARY 15, 2022
Customer Support spans any on-demand assistance outlined in subscription contracts, support staff payroll and associated expenses, and subscriber message and support ticket platforms. Nuance creeps in for intermittent engineering and customer success expenses incurred to resolve high-level subscriber service issues.
SmartKarrot
MAY 11, 2023
“85% of employers say they directly benefit from AI in the workplace” – MIT Sloan Management Review The difference between conversation and conversational intelligence and how they can improve the customer experience. According to Ring Central Blog, it can cost up to $31000 to hire a new customer support agent.
SaaStr
AUGUST 22, 2020
Five people in the digital team were looking at blockchain projects and three people on that digital team were looking for long term AI transformation. If there’s a social security number and other pieces of AI, then automatically it’s limited to this org or this subset of the org. Aaron Levie: Exactly. Is AWS in the lead?
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