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How to build a successful Embedded Payments strategy Part 2 | Ep 34

Payrix

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. We knew just the person to talk to — Andy Meadows, Head of Partner Success at Payrix.

Payments 100
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Generating growth: Insights from a former software company CRO | Episode 37

Payrix

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. And […] payments certainly is one of those [and often] under monetized [opportunities],” shares Adam. “[At]

Payments 147
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How to Calculate LTV (And Why It’s Important)

FastSpring

Depending on what calculation you use, LTV can paint an honest picture of whether your customers are spending and staying long enough to cover acquisition costs and hopefully—make you a profit. Tracking your LTV/CAC ratio allows you to spend the right amount on customer acquisition while still making a profit. Here’s an example.

Scale 144
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Covid-19, retention and more: The current state of the subscription industry

BrightBack

The subscription industry is facing intense change as the landscape matures and companies race to stop customer churn related to the Covid-19 pandemic. The subscription industry is entering a retention-led phase of growth. The subscription industry is entering a retention-led phase of growth.

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When and How to Build Second Products

Casey Accidental

Acquisition, retention, and monetization potential of your first product is another reason B2B tends to expand earlier. And if the market is growing fast, market growth can frequently drive enough company growth on its own, like, say, Shopify with ecommerce. Why does B2B require suite expansion?

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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Does one have to move to enterprise?

Scale 124
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The P9 Guide to Cohort Analysis in SaaS (v0.9)

Point Nine Land

Cohort analysis is a powerful method used to analyze groups of customers and their behavior over time. If you’re acquiring a lot of new customers quickly, metrics like “usage from repeat users” or “payments from repeat customers” may go up nicely, even if your retention rate sucks. 3) How much can I spend on customer acquisition?