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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Average salary: $100,340/yr. In large companies, the CSM also oversees other customer success roles.

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The Playbook to Hiring Your First VP of Sales and Not Screwing it Up…….with Cassidy Ventures Founder Brendon Cassidy (Video + Transcript)

SaaStr

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

And unfortunately it wasn’t Larry and Sergei who we’re starting Google at the same time, but it was two other students doing something much more mundane. They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.”

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Transcript of Redpoint Office Hours with Stripe’s Chief Corporate Advisor and former COO, Claire Hughes Johnson and Redpoint Managing Director, Tomasz Tunguz

Tom Tunguz

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Who is this person? Excited to be back emceeing. That was the start of the Month of Scale.

CTO Coach 126
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The Ultimate SaaS Pricing Resources Guide

OpenView Labs

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely. Interesting data compiled by Ibbaka.

Pricing 135
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Is Seed the new Series A? (Video + Transcript)

SaaStr

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. I’m the founder of Blossom Capital. Evgenia : Hi.

New CTO 152
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Simple Frameworks For Success (Full Video + Success)

OnStartups

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. I feel like if you listen to us for 60 straight days, there's going to be a part of your brain that's good, but a part that gets corrupted slightly. Sam: Got it.