SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Customer Acquisition. Metering / Billing / Payment Process. Customer Success is transformative.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

NOVEMBER 2, 2019

Second, why does Krish believe it is one of the most important things any company must do? Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

SaaStr

APRIL 18, 2019

They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And so we started building a cloud solution, but it was a long arduous journey. And that really gave us the inspiration. You’re dot com.

Sales Recruiting 161

Sales Recruiting VP of Engineering Scale SaaS Payments 161

CustomerSuccessBox

JULY 19, 2022

There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy. Acquisition. Customer acquisition is the process of acquiring new customers for your company. Personalization is something that data excels at. However, it is much broader than that. Time to Value.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Where are the challenges? What must one always do? *

Scale 117

Scale SaaS Payments SMB Sales Hiring 117

SaaStr

OCTOBER 24, 2019

But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. ” And now we have the first crop of hundred billion dollar SaaS companies, right? So, I think the burn side, right? ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102