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3 Insights from Tien Tzuo’s Fireside Chat on the Subscription Economy

Navint

Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series earlier this month. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. The customer will guide your subscription business — put them in the center.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2019

ChurnZero

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.

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Why SaaS Companies Need to Move to Product Led Growth ASAP!

SmartKarrot

If you’re in the Software-as-a-Service (SaaS) business, by now you’d know that SaaS is no longer a business luxury – it is everywhere. As Jon Falker of GLIDR says in his piece in Forbes, “Users can get unique value from the product or service right away and can benefit from helping to attract other new users.”

Scale 10
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The 18 Outstanding Speakers at SaaStock LatAm 2019

SaaStock

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

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The Best SaaS Blog Posts and Resources Library

Chart Mogul

These materials will take you from the basics SaaS Metrics — 101 to more advanced topics like Go-To-Market and Product-Led Growth (PLG). Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms. Only a handful of metrics really matter. I’ve tried – just ask my in laws.

Scale 52
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5 Steps To Unlocking The Power Of Revenue-Driving Customer Intelligence

Valuize Consulting

In an Econsultancy survey, 65% of respondents said that improving data analysis capabilities is the most important factor in delivering a great future customer experience ( 2018 ). Compare your data against historical metrics to see how you’re tracking as an organization and against industry standards.

Revenue 52