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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156
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The top SaaS companies ruling the East Coast

SaaStock

Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2013. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Affectiva is bringing Emotion AI to the digital world. Founded: 2013. Based in: New York. Integrate.ai.

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The SaaS superstars of the East Coast

SaaStock

Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2013. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Affectiva is bringing Emotion AI to the digital world. Founded: 2013. Based in: New York. Integrate.ai.

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The 18 Outstanding Speakers at SaaStock LatAm 2019

SaaStock

The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

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PODCAST 139: The Science of Becoming a Better Sales Leader with Luke Rogers

Sales Hacker

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now.

Scale 99
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Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)

SaaStr

” Keith : And so in today’s world that can mean AI co-founder if you’re building a company that leverages data science. Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. One, a VP sales. A VP of sales is a misnomer. One, a COO.

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Top Lessons in Building Great Teams from Keith Rabois and Founders Fund (Video + Transcript)

SaaStr

” Keith : And so in today’s world that can mean AI co-founder if you’re building a company that leverages data science. Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. One, a VP sales. A VP of sales is a misnomer. One, a COO.