SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. Our monthly self-service churn went from like 3% to like 9%, right? We were wrong.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

AUGUST 16, 2019

We always talk about metrics and targets and KPIs, but as we know, there’s real people building these businesses and behind these numbers. I didn’t take it very seriously and I sort of got my break in 2009. There was the product and the service, which I just completely believed in. I was average to below average.

Scale 140

Scale Underperforming Technical Team Sales Hiring Interviewing 140

SaaStr

MAY 15, 2020

Michelle started the company during an economic downturn in 2009. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. ” At what point do you think professional services becomes too heavy weighted on the revenue front?

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

Hitenism

DECEMBER 26, 2016

In 2017, companies will find success by getting back to basics and focusing on the “service” part of Software as a Service. In a self-service SaaS, you rely on customer success drip emails to generate your upgrade revenue. Freckle Time Tracking launched in 2009 and 7 years later, it’s pulling in close to $800k in ARR.

Scale 152

Scale SaaS Marketplace as a Service SMB 152

SaaStr

JULY 26, 2019

Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. The nice thing about other SaaS companies publicly sharing metrics and for investors, you can get an idea of what’s possible.

Sales Hiring 142

Sales Hiring Scale SaaS Payments Payment Services 142

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We can do the private marketplaces.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. ” Now we have to look to a different metric. There we go.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160