The decade software ate the world
Intercom, Inc.
DECEMBER 31, 2019
Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. Consider WhatsApp, founded in 2009 and now hosting more than 65 billion messages every day.
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