OpenView Labs

JANUARY 29, 2020

How to optimize your freemium model. Stories of ditching a freemium model. When is freemium the right strategy for your business? Is Freemium The Right Business Model? Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. Think of the business model behind being an independent board member.

Underperforming Technical Team 242

Underperforming Technical Team Sales Hiring AWS Business Model 242

Intercom, Inc.

JANUARY 24, 2019

It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. We had already achieved the mission, so after 2008 we backed off the pedal, so to speak. “We’re really trying to accelerate success.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

OpenView Labs

JUNE 4, 2019

Both disruptions radically redefined content platforms, business models, and customer habits. Blockbuster’s former CEO, Jim Keyes, told the Motley Fool in 2008 that Netflix isn’t ‘even on the radar screen in terms of competition.’ They were cheap, small, and portable … but the sound quality was awful. Smartphones.

Innovation 71

Innovation Technical Review Travel Business Model 71

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. So we spent a lot of time there.

Scale 186

Scale Sales Hiring Pricing Sales Recruiting 186

SaaStr

MAY 21, 2019

And this goes back to ten years ago, which was 2008 and we released the ten laws of cloud computing at a CEO conference that we had that was meaningfully smaller than this. 78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Twice for retail.

Cloud 167

Cloud Scale Finance Retention 167