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The decade software ate the world

Intercom, Inc.

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model.

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Top 10 Tools to Get Your App PLG-d

Frontegg

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 ZenDesk basically keeps your business in sync.

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On the Value and Power of Building Authentic Connections

OpenView Labs

On the other side, there’s business-based innovation, which might have to do with how you go to market or a business model. It’s the combination of these three things—product innovation, business innovation and unique insight—that make everything hang together in a way that can support a real business.

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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. Think of the business model behind being an independent board member.