article thumbnail

Run Less Software

Intercom, Inc.

Since 2006 the era of “Everything as a service” has advanced quickly. Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure. Cloud computing is dominant. Best in class public companies (e.g.

article thumbnail

11 proven, DevOps best-practices for continuous improvement

Audacix

Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface. Amazon's tech innovation czar (and CTO) put it best as early as 2006, when he said: You build it, you run it.

article thumbnail

Key Lessons from a $5B SaaS Category Leader (Video + Transcript)

SaaStr

And those of us and those of you who are involved in these companies, even the successful ones look an awful lot more like this. The company was founded all the way back in 2006, amazingly. The first is just literally funding the company in 2006. And even back in 2006 SaaS was not what it is today. Just a bit of history.

SaaS 143