SaaStr

APRIL 16, 2023

In a kind of analogous way, everyone uses the Internet now, which wasn’t true certainly, when we started Flickr, in late 2003. Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business?

Scale 345

Scale Sales Hiring PayPal Development Team Review 345

Tom Tunguz

SEPTEMBER 21, 2014

Founded in 2003, Tableau followed a more gradual revenue growth curve than the median SaaS company. 70% of that revenue is one-time software license fees and 30% is recurring service and support. Second, customers pay for their own customer support and success as part of a typical deployment.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Since then it has been used heavily by companies, both large and small, to assess customer satisfaction and has become an important metric for growth-driven technology businesses. Upcoming Webinar.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

Outseta

SEPTEMBER 11, 2017

In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40