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Benchmarking Tableau's S-1 - How 7 Key SaaS Metrics Stack Up

Tom Tunguz

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

User Pilot

Then we’ll look at some benchmarks of what a good response rate is and the best practices to follow for optimal results. Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. The NPS metric is calculated by deducting the percentage of detractors from the percentage of promoters.

Scale 98
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SaaStr Podcasts for the Week with Domo and Gorgias — April 24, 2020

SaaStr

Prior to their IPO, Domo raised funding from the likes of Benchmark, Founders Fund, a16, Greylock and IVP to name a few. And prior to their IPO, Domo raised funding from some of the best in the business including Benchmark, Founders Fund, Andreessen Horowitz, Greylock, and IVP, to name a few. And that was kind of my entree into SaaS.

Scale 220