2003, Benchmarks and Leadership

2003

Benchmarks

Leadership

SaaStr Podcasts for the Week with Domo and Gorgias — April 24, 2020

SaaStr

APRIL 24, 2020

Prior to their IPO, Domo raised funding from the likes of Benchmark, Founders Fund, a16, Greylock and IVP to name a few. How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? What is the right tone for the leader to adopt?

Scale

Scale Leadership Strategy Technology

14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

User Pilot

MARCH 23, 2022

Then we’ll look at some benchmarks of what a good response rate is and the best practices to follow for optimal results. The 2022 NPS benchmark for SaaS is 41. NPS is a type of user survey developed in 2003 by Bain & Company. NPS benchmarks. NPS benchmarks vary from industry to industry.

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Scale SaaS Software Review Benchmarks

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SaaStr Podcasts for the Week with Domo and Gorgias — April 24, 2020

14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

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