Valuize Consulting
JUNE 10, 2020
Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Or perhaps not. The state of customer success processes. Implementing lean customer success.
SaaStr
NOVEMBER 1, 2019
He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream Software and did one turnaround with Xionics. In 2001 David joined Matrix Partners, who had backed his last two startups, as a General Partner. Why are metrics so important? How did David make his way into the world of SaaS?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SaaStr
NOVEMBER 13, 2020
I actually think they’re getting done with less diligence, not no diligence, but you don’t have the four weeks of in-person meetings, they’re getting done in days. If your post-metric and you meet whoever, Sunil or Jason or Eileen or Hunter, whoever, send that monthly investor update. Everything just stopped.
SaaStr
MAY 17, 2019
But two other software engineers, building [inaudible 00:04:24] that was kind of a time and expense software system. The worst was right after we started BigMachines in 2000, we had a massive bust in 2001. Being explicit about the obstacles, and finally, defining metrics and goals. And so that was my first. Godard Abel: No.
Expert insights. Personalized for you.
40 
Let's personalize your content