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SaaStr’s Most Respected Leaders Awards 2019: The Top Five

SaaStr

eventually rising to CEO in 2001. About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. The company just raised another $33M round this March from Melinda Gates’ Pivotal Ventures and former Obama White House advisor Valerie Jarrett. Dave Kellogg Fmr.

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What Percentage of Revenue Should SaaS Startups Spend on Payroll?

Tom Tunguz

In 2001, Salesforce spent $35.6M The OER is a metric of efficiency. What percentage of revenue should be spent on payroll? on payroll and generated $5.4M in revenue. NetSuite spent $38M on payroll generated $17M in 2004. For every dollar of revenue, both of these companies spent $0.80 in payroll at scale. in payroll at scale.

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Gartner 2019 Magic Quadrant for Procure-to-Pay Suites (with Valuations)

Software Platform Consulting

If you apply the same price-to-sales metrics for Coupa to Ariba, Ariba would represent about 20% of SAP’s market cap. If you had told me in 2001 that the procure-to-pay suite market would have generated $20 billion in market cap again, I would have told you were crazy. Jaggaer, however, recently sold for $1.5

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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Or perhaps not. The state of customer success processes.

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From vanity to value: How Intercom conducts NPS surveys

Intercom, Inc.

But all too often the way the underlying data is collected makes NPS little more than a vanity metric, easily rigged to give the impression of positive customer sentiment, leading to shallow insights and false assurances. At Intercom, we’re on a journey to do NPS the right way.

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The Top 5 Questions Every CEO Wrestles With – Lessons From Host Analytics (Video + Transcript)

SaaStr

Those that had raised a large amount of money at a ridiculous valuation prior to April 2001 or dead. Hey, we’re struggling with metrics. Which one of you is a great, metrics-driven CFO?” Well in 2002, I know it was a long time ago. But in 2002 there were only two types of startups in existence. ” Right?

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The top SaaS companies ruling the East Coast

SaaStock

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. Founded: 2001. Founded: 2001. They recently made it possible to get insights from places like Reddit and Quora. Founders: Oleg Shchegolev. Founded: 2008. Based in: Boston, MA.