SaaStr

NOVEMBER 1, 2019

In 2001 David joined Matrix Partners, who had backed his last two startups, as a General Partner. Why are metrics so important? Why does Steve believe that ARR is not the leading metric? What metrics should early stage SaaS founders really be prioritizing? #6: How did David make his way into the world of SaaS? Episode No.

Technical Review 149

Technical Review Development Team Review Scale Software Review 149

SaaStr

JANUARY 28, 2020

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. And listen and pay attention to those metrics on a monthly basis, and don’t just evaporate, because I think it’s super risky. SMB numbers are harder to get with, but it’s like 60 or 70 for SMBs.

Sales Hiring 200

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 200

CustomerSuccessBox

JUNE 7, 2022

Acquisition : acquisitions are generally done by larger organizations; enterprise sales are very different than SMB, Mid-Market. Additionally, according to Statistica, IKEA has seen year over year growth since 2001, except in FY2020 as the pandemic affected retail. They take longer and require a lot more coordination and focus.

Churn 52

Churn Management Retention Customer Success 52