article thumbnail

“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

He had a company called Wily back in 2000 that he started, that ultimately sold on to Computer Associates, and really was seen as the father of the APM market segment, and learned a number of things in that experience that we then applied in terms of building New Relic, which is his second go around on the whole monitoring space.

Scale 174
article thumbnail

SaaStr Podcasts for the Week with Keith Rabois and Jason Lemkin

SaaStr

353: Keith Rabois (Paypal, Linkedin, Square) and SaaStr Founder Jason Lemkin talk about the landscape of SaaS & Cloud fundraising and valuation in 2020. This episode is sponsored by Lightmatter. SaaStr’s Founder’s Favorites Series features one of SaaStr’s best of the best sessions that you might have missed. I think by segment.

article thumbnail

5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

So the first product we launched had an integration with PayPal that made it very easy for the event organizers to get all their ticket sales directly into their PayPal account as they were happening in real time. One thing we understood very quickly was that access to money for organizing an event is quite critical.

Payments 120