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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Contact sales 2.

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Quicken vs QuickBooks: Which is Best for Small Businesses?

Stax

Small businesses in America and worldwide have to choose from a wide variety of accounting software solutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting software solutions is projected to be worth $4.3billion by 2023.

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How ISV Partnerships and Integrations Can Drive Business Growth

Stax

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. ISV integrations offer numerous advantages, from improved functionality to a superior customer experience. How does an ISV integration work?

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Understanding the Nature of Payment Gateway Integration For Your Mobile App

Stax

In addition to the usual concerns around security and compliance, there’s also the issue of user experience. A bad payment experience can lose customers and damage your brand. Thats why its so important to get the mobile experience right, particularly regarding payments.

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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. When adding payment features for software users, the importance of including customer support for payment processing is no different. This is something not all integrated payment systems may do.

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What is Click to Pay and How Does It Work?

Stax

Once they tap the button to initiate a payment, the one-click checkout system will send a one-time passcode to a pre-registered device and complete the transaction once the code is inputted. This is why customers are always sent a verification code to authenticate their identity anytime they tap the Click to Pay button.

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How to Evaluate Charity Payment Solutions for Non-Profit Software Companies

Stax

While previously many nonprofits only had the option to use payment processors like PayPal, Stripe, or Square, there’s been a shift towards independent software vendors (ISVs) that offer integrated payments. If in doubt, just start by drawing up a list of what’re must-haves and nice-to-haves for software and the organizations your serve.