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Dear SaaStr: What “Quotas” Should My VP of Customer Success and VP of Product Have?

SaaStr

For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). The VPCS should also own time-to-value (TTV) how quickly customers realize ROI from your product. In short: VPCS Quotas : NRR, GRR, TTV, and customer advocacy.

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Best Applicant Tracking Systems for 2025

How To Buy Saas

Cloud ATS solutions typically provide multi-currency and multi-language capabilities , integration with global job boards, and compliance with international regulations (e.g., In general, for most companies looking for agility and innovation, cloud-based ATS are the go-to in 2025, while on-premise solutions serve niche requirements.

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Best Cloud Web Hosting

Neil Patel

The Different Types of Cloud Web Hosting. Whereas web hosting refers to hosting your site’s files on a single server somewhere, cloud hosting does not restrict you to a physical server. A private cloud can be created internally by the entity that needs it or offered by an external private cloud hosting provider.

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Snowflake, CrowdStike and SumoLogic: “How to Leverage the Cloud Giants to Scale to 100 Million ARR and Beyond”

SaaStr

We used a third party to help us because speed was important for us to get that opportunity I was referring to plus everything else that came down. And so, our product really needs from a customer adoption standpoint, to be integrated into the cloud service provider fabric. And there is some work around APIs as well to be done.

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