Remove PayPal Remove Scaling Remove SMB Remove Underperforming Technical Team
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Here’s What Investors Look for in SaaS Businesses

Baremetrics

It’s natural to lose interest or just not have the resources to keep a startup going or scaling. Develop a Full Marketing Strategy 2. By that point, you might not have the motivation or capital to scale it to the next level. At some point in your journey, you’ll need to think about your exit strategy from your SaaS startup.

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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

And in cases where our customers get stuck, our support team responds in a timely manner with personalized video. It’s not always a bad thing to be priced higher than your competitors — it can signal to prospects that yours is a premium service. In other words, if you want to attract SMBs, make sure you have SMB language on your site.

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Kellblog Predictions for 2023

Kellblog

While Davos , Main Street , and Wall Street may differ on scale and scope, everyone agrees that the economy is turning. Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high. On Sand Hill Road, they’re analyzing softening customer demand. Consumption pricing.

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The good, the bad, and the ugly: ChartMogul’s Nick Franklin on navigating hypergrowth

Intercom, Inc.

The situations that portend failure are varied and unfortunately common – no product-market fit, no cash, bad product, burnout, to name just a few of the most obvious. The faster you grow, the more likely you are to achieve long-term success (and actually survive long enough to scale). Poor marketing.

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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. That’s not a bad start. We work with mostly modern teams. We started out in the commercial SMB mid-market space. FULL TRANSCRIPT BELOW.

Scale 168
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SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

and Robert Vis of MessageBird will walk through lessons learned to survive hypergrowth and what will make a difference when it comes to scaling. So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. Especially when there’s kind of that continuity on the team.