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15 Effective Strategies For Retaining Customers in SaaS

User Pilot

Personalize the experiences of your new customers to accelerate their time to value. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Analyze your funnel to identify friction and drop-off points and use UX research methods to find out the reasons.

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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Harry Stebbings: Not at all.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

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User Adoption in SaaS: Definition, Strategies, Tools, and More

User Pilot

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation.

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User Adoption in SaaS: Definition, Strategies, Tools, and More

User Pilot

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation.

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Planning for Volatility: Elements and Strategies CFOs Need to Succeed

OPEXEngine

“The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We That included sending home workers who could perform their jobs remotely and enacting safety protocols for essential workers. People first. “For

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5 Strategies for Professional Service Organizations to Accelerate the Post COVID Recovery

OPEXEngine

To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person. SaaS contracts provide a more predictable revenue stream that can accelerate your ability to recover.