Stax
MARCH 26, 2024
Online payment systems are the standard. Globally, one-third of people do their shopping through eCommerce sites. In the US, that amounts to $3,428 per capita spent online. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.
ChurnZero
MAY 20, 2021
You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. If you have a five-person Customer Success team and adding a Customer Success Operations role makes each CSM 20% more efficient, then do it.
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SmartKarrot
APRIL 28, 2021
Troubleshoot issues (may be related to payments, relationship, field operations). Provide continual evaluation of methods to improve operations, efficiency, and service to both internal and external customers. Producing content (webinars, articles, videos, newsletter, press releases, etc.)
User Pilot
MAY 8, 2024
Personalize experiences for different customer segments. Educate customers with resources in multiple formats like blogs, webinars , or videos. In the B2B SaaS context, these needs normally revolve around solving particular business problems, improving operational efficiency, or gaining a competitive advantage.
SmartKarrot
MAY 10, 2021
Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Drive customer engagement with the product & maximise the value they can gain from the Cabcharge mobility platform and payment solutions. to increase their utilization features.
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