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Recurring Donations for Nonprofits: Billing Software

Subscription Flow

According to a 2023 360MatchPro study, revenue from one-off donations decreased by 12% in 2022, while monthly charity payments rose by 11%. For customers, the subscription model offers a convenient and personalized experience that is difficult to replicate in the more traditional business model.

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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

Shopify enables product management, payment processing, and landing pages for seamless e-commerce operations and growth. Netflix offers personalized video recommendations, multiple profiles, and offline viewing for a high-quality streaming experience globally. Frequent issues can lead to significant disruptions in service.

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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Creating virtual office hours can help facilitate this virtual face-to-face collaboration while teams are apart ”.

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A Look Back: Talkdesk, Greenhouse, Algolia and Gainsight Coming Up On $10m ARR

SaaStr

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Daniel, you grew to 3 million in ARR before you hired a VP of Sales. You had all the reps and SDRs reporting to you, managed it all yourself. How’d you manage all that? Nicolas Dessaigne : Right. Great story.

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The SaaS response – how our peers are responding to COVID-19

Intercom, Inc.

So, in this episode you’ll hear from: Kristin Habacht , Head of EDR Sales at Atlassian. Loren Padelford , General Manager, Shopify Plus. We’re all trying to find our way in unchartered waters – and it can be a challenge, whether personally or professionally. We’ve managed it remotely from day one.

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Vertical SaaS vs Horizontal SaaS: 8 Differences and Similarities

Stax

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

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My First 16: Launching a New Category with Modern Treasury’s Dimitri Dadiomov

Andreessen Horowitz

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And they ended up in real statements.