Remove Onboarding Remove Sales Recruiting Remove Technical Support Remove Underperforming Technical Team
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SaaStr Podcasts for the Week with HelloSign and Adaptive Insights — August 30, 2019

SaaStr

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. When is the right time for founders to think about building out their first exec team? What is the optimal onboarding process for any new COO? Missed the session?

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SaaStr Podcasts for the Week with Pleo and Talkdesk — October 4, 2019

SaaStr

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision.

Scale 118
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Channel Sales for SaaS: What It Is, When it Works, and How to Build Your Own

OpenView Labs

Some of the most successful and influential SaaS companies include channel sales in their go-to-market strategy. For the uninitiated, channel sales refers to the process of partnering with third parties to get your product into the end user’s hands. Channel Sales versus Direct Sales – The Good and the Bad.