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2021 in conversation: Learnings from the podcast

Intercom, Inc.

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

There’s a self-service page, which allows clients to update information on their own. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. .” Anything deemed Non-Strategic but Critical should be outsourced. Uri Foox, Founder, Zoey.