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What Your PSA Software Needs to Have

Aysling

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. Any good automation software will enable integration among the various functions of your business.

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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

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What are inbound leads?

Baremetrics

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Check our own Baremetrics free trial here and start keeping track of your trial metrics. Use Baremetrics to monitor your business metrics. of businesses struggle with lead generation.

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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session? The emergence of new A.I.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

User Pilot

Use checklists to guide users toward key actions within your app. Userpilot helps you analyze product usage and create contextual in-app experiences to reduce the attrition rate. For example, if your onboarding process is too complex and confusing, it can leave customers feeling discouraged and cause them to look for other solutions.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The New Solution Selling. You Can’t Teach a Kid to Ride a Bike at a Seminar. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. The New Solution Selling. Spin Selling.

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PODCAST 127: Leadership Lessons From 10 Years of Democratizing Youth Sports w/ Brian Litvack

Sales Hacker

LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. Brian Litvack: W e like to believe, LeagueApps is the operating system for youth sports.