Remove Market Segmentation Remove Technical Support Remove Venture Capital
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“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)

SaaStr

We’re over 600 employees, and we’re currently privately backed, and you could see the list of a lot of our venture capital backers who have some common Silicon Valley names. They are like Kleiner Perkins, Google Ventures. So what is our target market? So lots and lots of customers, 15,000 of them.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Functional Support. Technical Support. Technical Support. Customer Success is not just about retaining customers. Customer Acquisition. Sales Process Engagement. Customer and User Onboarding.