Remove Interviewing Remove Product ROI Remove Technical Review
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Create a User Persona: Your Blueprint for Product Growth [+ Template]

User Pilot

Jobs-to-be-done (JTBDs): This includes all the tasks that your customer pays you to deal with, such as designing onboarding, proving product ROI, reducing churn , and so on. Company details: I record company size, funding stage, and if possible, their core tech stack (e.g., Series B, 120-person SaaS on AWS”).

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Job Description and Interview Questions for Director of Customer Success

CustomerSuccessBox

TL;DR: Customer success is one of the top 10 fields for employment in the tech sector and the Most Customer success departments have different structures to suit each of their unique requirements consisting of a Vice president of Customer Success or Chief Customer success officer, Director of Customer Success and Customer success managers.

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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

Below, we’ve shared the transcript of Harry’s interview with Karen. Once you do get in front of them, often people say about the importance of really selling the long term vision of kind of the product roadmap itself, and how that really plays into how they think about the partnership. Harry Stebbings. Karen Page. Alex Ferrara.

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