Headcount Payment Features Retention Underperforming Technical Team 
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.
Intercom, Inc.
JULY 29, 2021
And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. SaaS is the subscription business. Building a great sales team: How Intercom fosters and maintains its sales culture.
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User Pilot
MAY 11, 2022
You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. Request a personal demo with the Userpilot team, and see how one tool can provide all the data you need for successful customer segmentation. H3 Improve customer retention rate.
SaaSOptics
MAY 2, 2022
In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. On the other hand, PLG companies are introducing sales teams and processes to deal with being pulled upmarket as their existing customers grow. .
Intercom, Inc.
AUGUST 29, 2019
It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. These lay the foundation that enables your team to run as efficiently as possible.
ChurnZero
JUNE 3, 2022
VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. I bet most, if not all, of them were based on a subscription. You Mon: When I think about being a leader, it’s all about how do I get my team to succeed. They’re the proactive team.
ChurnZero
JUNE 3, 2022
VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. I bet most, if not all, of them were based on a subscription. You Mon: When I think about being a leader, it’s all about how do I get my team to succeed. They’re the proactive team.
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