10 Sentiment Examples for Improving Customer Satisfaction [+ Tools]
User Pilot
OCTOBER 20, 2023
Getting user feedback is a crucial step of the market research process. User-generated content on these sites often ranks on Google as well, so addressing negative sentiment can help you mitigate bad reviews in the future. Source: G2. As a bonus, G2 also lets you sort reviews by star rating or filter by specific keywords.
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