SaaStr

JUNE 28, 2022

In a tougher public market for SaaS commpanies, VCs are pulling term sheets again, and deals are also falling apart again after soft commitments. At least, just that one month during the funding process. Nondisclosure of loans and repayments of founder “debts” from proceeds, and/or other unusual payments to founders or other execs.

Finance 291

Finance Technical Review CTO Hire New CTO 291

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 152

New CTO Sales Hiring B2C CTO Hire 152

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. Common issues of the billing bottleneck include: Not having correct billing in place when new products launch.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

ProfitWell

SEPTEMBER 5, 2019

As to not bury the lede, we’re excited to announce that we’ve partnered with Chargify to strengthen their metrics and reporting capabilities. SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. Chargify ~ unblocking your SaaS business. What’s coming next.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. I’m sure many of you use New Relic.

Payment Methods 213

Payment Methods Merchant Services Scale Payments 213

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must. Customer knowledge. Contract length.

B2C 52

B2C Subscription Payment Features Payments 52