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8 Skills Every Customer Success Operations Leader Needs To Succeed

Valuize Consulting

Strategic Leadership For Smooth Scaling. In today’s high-velocity subscription-based economy, a solid Customer Success (CS) Operations motion is imperative to driving sustainable and scalable growth. The roles and responsibilities of a CS Operations Lead are expanding – both in scope and complexity.

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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

We’re enterprise software for a new category called LearnOps. So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. Yeah, crazy, because in entrepreneurship.