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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Cognota didn’t necessarily start as a software business.

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How to Maintain Control of Your Startup When Things Get Bumpy

OpenView Labs

But challenges and obstacles are just part of the reality of entrepreneurship. Giving in to stress and frustration only leads to bad decisions that could eventually sink you. Investors do love to be informed of the state of your business, and they may also have valuable insight to share with you. Mind the numbers.

Startup 40
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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

There’s a self-service page, which allows clients to update information on their own. In this post we dive into understanding the billing iceberg effect and what to consider when determining if you should build or buy your recurring billing solution. It allows us to upgrade, downgrade, or cancel a client’s subscription easily.

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Youtube comments for specialist areas and niche videos are very informative. Makes it really embarassing for us to all tell the customer different information when the other departments shouldn't have their hands on my fault cases ahahha" They forgot some! A couple of them our team did. hahahahah this is burn! I cried daily.

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Best Document Management Software

Neil Patel

Companies exchange private information with clients and customers all the time. Everyone I work with uses document management software, and you should too. I’ve put together a list of my top five document management solutions—let’s talk about why they are valuable and how they can help. Scanning and Imaging. Document Creation.

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How to Make Money Blogging

Neil Patel

I was completely dedicated and put in tons of hard work to create useful and detailed content and use relevant images to provide accurate and thorough information to my readers. The process is certainly challenging, especially with the internet painted with a lot of bad advice. You have your web host, next you need blogging software.

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SaaStr Podcasts for the Week with InCountry and Y Combinator — July 19, 2019

SaaStr

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Having built numerous successful remote teams, what have been Peter’s biggest learnings in what it takes to successfully build remote teams? And so really it became a bad habit.