7 Companies Show you their Customer Experience Strategy
Upscope
MAY 24, 2019
There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. The KONE CX program was expanded to the entire company not just one section, they expanded it to R&D, sales, marketing and finance. Question 3: Who are you willing to be bad for?
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